Return & Exchange Policy

replay Eligibility for Returns

We accept returns under the following conditions:

• The item is unused, unwashed, and in its original condition with all tags intact.
• The return request is raised within 7 days of receiving the order.
• The item was received in a damaged, defective, or incorrect state.

We do not accept returns for:

• Items that have been washed, worn, or altered.
• Items purchased during a sale or at a discounted price (unless defective).
• Returns requested after 7 days of delivery.

sync Exchange Policy

• Exchanges are accepted for size or colour issues within 7 days of delivery.
• The item must be unused and in original condition with tags.
• Exchanges are subject to stock availability. If the requested size/colour is unavailable, a store credit or refund will be offered.

forum How to Initiate a Return or Exchange

1. Contact us on WhatsApp at +91 9074815194 with your order details and reason for return/exchange.
2. Share clear photos of the item (and any damage/defect if applicable).
3. Our team will review and respond within 2 business days.
4. Once approved, you will receive instructions for shipping the item back.

payments Refund Process

• Refunds are processed within 5–7 business days after we receive and inspect the returned item.
• Refunds will be issued via the original payment method or as store credit, as preferred.
• Shipping charges are non-refundable unless the return is due to a defective or incorrect item.